Highly Trained Restoration Specialists

SERVPRO provides a self paced training program for employees to become certified in multiple areas of clean up and restoration. The program allows the SERVPRO staff to become proficient in each area, allowing them to use their knowledge and resources to the best of their ability to help with any situation.

Areas of training include water and fire clean up and restoration, mold remediation and carpet cleaning. SERVPRO employees are respectful and sensitive to each customers unique circumstances and will provide the most prompt and thorough service possible to make it "Like it never even happened."

We, here at SERVPRO of Martinsville & Henry County, pride ourselves on being ready and very capable of handling any emergency you may have. We understand that many situations call for a quick response and we are always prepared to help you in those situations, on call 24/7!  

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Martinsville & Henry County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)